Buy One, Get One 50% off! 🔥 Code: BOGO ♥️

Terms of service

OVERVIEW

This website is operated by My Greek Boutique. Throughout the site, the terms “we”, “us” and “our” refer to My Greek Boutique. My Greek Boutique offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SHIPPING

Currently, over 90% of embroidered items ship same or next business day unless otherwise stated in item description. Orders that include printed or non-embroidered tees, sweatshirts, or hoodies are made to order, and could possibly take up to 3-5 business days to ship at this current time.

Items that will for sure ship separately from apparel items, and/or take longer to receive are as follows:
  • Phone and laptop accessories
  • Personalized or custom items
  • Home or office decor
  • Backpacks
  • Swim wear
  • Puzzles
  • Mugs
Please allow up to 14 business days to receive those particular items. (Selecting a faster shipping method will not get these particular items to you any sooner!)

If order was placed during a high-traffic period, please allow up to 7-14 business days to receive it, as our order volume more than quadruples during those times. Please note that during these particular times, you may receive your tracking information before your order actually ships, as we prepare for fulfillment by printing your label & packing slip ahead of time.
  • In the case of inclement weather, which is natural and beyond our control, no refunds will be issued for processing/shipping delays. A full store credit may be requested if your order hasn’t shipped. If your order shipped but you’d like to return it because it arrived after the date needed, you may request a return and store credit for the amount of the items only.
Tracking information will be sent to the email attached to the order. If email is entered incorrectly, you may not receive this information.


DELAYED, LOST, STOLEN, OR DAMAGED SHIPMENTS

We are NOT liable for packages once they are scanned in by the shipping provider, which confirms that they are in possession of your package. We do not have any inside sources or information outside of what the tracking provides you. Please contact the shipping carrier about any shipping and/or delivery issues!

Basic, First Class Mail does not include package insurance. If you'd like up to $100 in shipping insurance automatically added to your order for protection against loss or damage, please choose USPS Ground Advantage or higher for your shipping method. If you’d like to add additional coverage, please contact us BEFORE placing your order so that we can further assist you.

If the package was shipped via USPS Ground Advantage or higher, YOU must file a claim directly with USPS in the case of loss or damage.

If your package is undeliverable or delivered to the wrong address due to an incomplete or incorrect address provided, we do not assume responsibility if the package never makes it to you or back to us (returned to sender).

If your package is marked as "delivered", but is missing, please contact your local USPS for verification of delivery location, and/or your local authorities to report theft. We will NOT replace or refund “delivered” orders.

What happens if my package is returned to sender?

Orders sent back to us by shipping carrier due to incomplete or incorrect address, or marked “undeliverable” for any reason, will be processed as a return & will be charged a 20% restock fee. Fee will be deducted from store credit that will be emailed to you. Original shipping cost is non-refundable.

RETURNS & EXCHANGES

My Greek Boutique does not offer refunds, but will gladly offer a store credit in the form of a non-expiring e-gift card for the return of any eligible items requested within 10 days of delivery.

The store credit is for the cost paid for the item. Whether you paid full price or used a discount code, you will receive the amount you paid minus the original shipping fee and taxes.


PLEASE NOTE THERE ARE NO EXCEPTIONS TO THE FOLLOWING:
    • Product defects MUST be reported within 7 days of delivery. If we determine that the product is in fact defective, you may receive a refund or reshipment; your choice.
    • Printed (not embroidered) apparel will incur a 20% fee that will be deducted from your store credit. These items are MADE TO ORDER in the size, color, and design that you choose. It is your sole responsibility to make sure all info about the item has been reviewed prior to purchase. If buying as a gift, it is your responsibility to know the recipients size. If you are unsure, we suggest you buy a MGB gift card instead.
    Items NOT eligible for return for store credit are as follows:
    • Custom/personalized items
    • Legacy apparel
    • Sequin apparel
    • Robes, bonnets, pillowcases
    • Beanie & hats
    • Purses or bags
    • Drink ware
    • Swimwear
    • Jewelry, pins, & charms
    • Phone or computer accessories
    • Face masks
    • Umbrellas
    • Canvases & puzzles
    • Sale or clearance items, bundle deals, Unreal Deal$, & bulk orders
    • Any regularly priced merchandise with missing tags, signs of wear, strong scent, pet hair, makeup, deodorant, and/or stains.
    • Items purchased at an in-person event.

    Color Disclaimer

    Despite every effort to provide accurate images of each product’s color, actual colors may vary slightly due to different device screen settings, the lighting at time of photoshoot, and other factors. My Greek Boutique will not cover return costs for item not being the exact color as the picture. In purchasing from My Greek Boutique, you agree to accept the small risk that there may be a slight variation between the actual product color and the digital image.

    To begin the return process, please email your request within 10 days of order delivery to [email protected] along with your order #, the reason for exchange, a picture of your packing slip, and supporting photos of the item/s you received if the exchange is due to damage, defect, incomplete, or incorrect merchandise.
    • Once your request has been approved, please mail merchandise back within 7 business days, & allow 3-5 business days for your return to be processed and your store credit to be emailed.
    IMPORTANT NOTICE!
    1. Returns/Exchanges sent back to return address in original condition without prior approval will be charged a 50% restock fee, which will be deducted from store credit. (This does not apply to made-to-order or ineligible for return items. No credit will be issued for the unauthorized return of such items!)
    2. Items sent back no longer in original condition will be returned to sender if USPS allows. If not, you will be invoiced and responsible for covering the return shipping cost if you’d like your item back. If invoice is not paid within 7 days, item will be discarded. No exceptions!
    3. Returns/Exchanges sent back outside of the 7 business days allowed (*after receiving return authorization) will be charged a 20% restock fee.
    4. Returns sent back by shipping carrier due to incomplete or incorrect address, will be processed as a return & will be charged a 20% restock fee. 
    Email:

    Returns:
    My Greek Boutique
    2200 Commercial Lane
    Little Rock, AR 72206



    ORDER CHANGES & CANCELLATIONS

    No order changes/cancellations!

    When your order is placed, the item you ordered is taken in stock, made unavailable to other customers, and we begin preparation to fulfill your order.

    It is your sole responsibility to make sure you are certain about the items you added to your cart, and that your order and information is correct and complete before confirming and submitting it; this includes, but not limited to, correct color, size, billing & shipping address, payment/card information, and/or coupon code properly entered.

    NO REFUNDS or EXCHANGES will be given for any printed items that are ordered out of error (wrong design, size, or color selected by you), as these items are made to order per your request. Again, it is your sole responsibility to review and confirm the items in your order before submitting it to us.

    If your package is returned to us due to address issues, it will be processed as a return, & you will be charged a 20% restock fee. A store credit will be issued. The original shipping fee is non-refundable.

    SECTION 1 - ONLINE STORE TERMS

    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
    You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
    You must not transmit any worms or viruses or any code of a destructive nature.
    A breach or violation of any of the Terms will result in an immediate termination of your Services.

    SECTION 2 - GENERAL CONDITIONS
    We reserve the right to refuse service to anyone for any reason at any time.
    You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
    You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
    The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

    SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
    We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
    This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

    SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
    Prices for our products are subject to change without notice.
    We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
    We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

    SECTION 5 - PRODUCTS OR SERVICES (if applicable)
    Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
    We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
    We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
    We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

    SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

    You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

    For more detail, please review our Returns Policy.

    SECTION 7 - OPTIONAL TOOLS
    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
    You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
    Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
    We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

    SECTION 8 - THIRD-PARTY LINKS
    Certain content, products and services available via our Service may include materials from third-parties.
    Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
    We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

    SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
    If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
    We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
    You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

    SECTION 10 - PERSONAL INFORMATION
    Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

    SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
    Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
    We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

    SECTION 12 - PROHIBITED USES
    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

    SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
    We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
    We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
    You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
    You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
    In no case shall My Greek Boutique, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

    SECTION 14 - INDEMNIFICATION
    You agree to indemnify, defend and hold harmless My Greek Boutique and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

    SECTION 15 - SEVERABILITY
    In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

    SECTION 16 - TERMINATION
    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
    These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
    If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

    SECTION 17 - ENTIRE AGREEMENT
    The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
    These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
    Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

    SECTION 18 - GOVERNING LAW
    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

    SECTION 19 - CHANGES TO TERMS OF SERVICE
    You can review the most current version of the Terms of Service at any time at this page.
    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

    SECTION 20 - CONTACT INFORMATION
    Questions about the Terms of Service should be sent to us at [email protected].

     

    x